Collecting Your Car
The Cargiant Team are dedicated to giving you a great driveway experience. Before you arrive to collect your car, we’ll carry out a final pre-delivery inspection, giving you that added peace of mind before you drive away in your new car.
Our team will do everything they can to make sure that at every point in your car buying experience we are offering you transparent information about your choice of car, professional and friendly advice and a swift and efficient service.
To keep your waiting time to a minimum, you’ll be allocated a collections appointment to pick up and collect your new car. We ask that you allocate an hour in your diary for this appointment so that we can ensure all the documentation has been completed and that you can safely drive away happy.
What to expect at your Car Collections Appointment
Your Documentation
On the day of your collections appointment you’ll need to come prepared with all your documentation otherwise we can’t transfer the car into your name. See below as to what to bring with you.
Your Collection Appointment
At the time of your appointment head to our collection Centre just behind Sales Area A. We’ll aim to serve you in no more than 10 minutes, but please do allow an hour to finalise your car purchase.
Transferring Ownership
Transferring ownership to you is the most important part. We’ll give you all the relevant documents including your V5 (log book), service history, MOT certificate (where required). We’ll complete all documents quickly and efficiently.
Driveway Happy
Once you have settled your outstanding balance we’ll hand you the keys so you can drive away happy in your new car. At Cargiant, it’s as simple as that.
Important Information on Collecting My Car
*£199 Admin Fee charges may vary depending on your personal circumstances. For more information visit our FAQs or T&Cs** Cash payments between £1,000 and £7,000 incur a 1% handling charge. We don’t accept cash over £7,000, credit cards, charge cards, personal cheques, company cheques & building society cheques. An Admin Fee of £199* is added at the time of purchase on top of the car's price to cover the documentation and administration costs. Your statutory rights are not affected. If you need to get in touch before your appointment, then you can call us on 0208 696 5511. Alternatively, you can email us at [email protected] and we’ll be back in touch.
How To Find us
Our Address
44-45 Hythe Road
White City
London
NW10 6RS
1 mile from Westfield London