Collecting Your CarWe’ve made it easy for you to collect your car. Follow these simple steps.

Giving you peace of mind

  • Our customer service team will be ready to help at every stage. Before you arrive to collect your car we’ll carry out a final pre-delivery inspection, giving you that added piece of mind before you drive away. You’ll be allocated an appointment time so you know exactly when to arrive, please do allow up to an hour to finalise your purchase before you can drive away in your new car.

We’re here to help

  • If you need to get in touch before your appointment then you can call us on 0208 969 5511, alternatively you can always email us at and we’ll get back in touch as soon as possible.

Collecting your car

How you can pay

We accept:

  1. UK issued Debit Cards
  2. Bank Drafts: (Payable to Cargiant ltd)
  3. Cash Payment up to £7,000.

Cash payments between £1,000 and £7,000 incur a 1% handling charge. We don’t accept cash over £7,000, credit cards, charge cards, personal cheques, company cheques & building society cheques.

 An admin fee of £199* is added on top of the car's price to cover the documentation and administration costs. Your statutory rights are not affected.

*£199 Admin Fee charges may vary depending on individual circumstances. For more information visit our FAQs or T&Cs.

Important documents


Please remember to bring the following documents with you:


  1. Your valid UK photo driving licence or your current passport
  2. Two documents proving your current address dated within the last 3 months, for example a bank statement, council tax statement or any other utility bill.


We’re sorry, but we can’t accept mobile phone bills.


We will need to see the above documentation for proof of identification before we can release the vehicle.

Administration Fees

To ensure we can offer all our customers the best value we have tailored our administration fee to our customers individual circumstances. This fee is a compulsory fee and applies to all our cars depending on your below circumstances:

Visit Cargiant's T’s & C’s for further information