Cargiant Customer Care Awards Winners -June 2016
At Cargiant we celebrate those members of the Cargiant team that have demonstrated a consistently high standard of customer care.
So this month we are launching the Cargiant Customer Care Awards, a monthly award scheme which aims to recognise and celebrate individuals from our team that have consistently travelled the extra mile for our customers.
The winning shortlist is compiled by you, our customers, from the daily Customer Service Survey results.
At the end of the month the shortlist is voted on by their supervisors, managers and departments heads to bring you five monthly winners:
- Sales X 3 areas
- Collections
- Car Finance
Sales Department
Congratulations to the Sales Department June Winners
Ikenna Ezebuiro
Read about what our customers have said about Ikenna:
‘Ikenna is an asset to Cargiant, very helpful, friendly, polite, courteous, knowledgeable and respectful.’ Fatimoh- 6th June 2016
Cargiant Customer: ‘Superb helpful advice from Ikenna Ezebuiro .A huge asset to your team. Will definitely consider buying from Cargiant again’ Claudia - 15th June 2016
Cargiant Customer: ‘Courteous and knowledgeable staff, very helpful’ Bartosz - 21st June 2016
Cargiant Customer: ‘Very helpful fast and efficient no pressure’ Anthony -21st June 2016
Cargiant Customer: ‘Ikenna was lovely, pleasant, efficient knowledgeable and friendly.’ Naomi -22nd June
Leon Carrington
Read about what our customers have said about Leon:
Cargiant Customer: ‘Sales advisor - Leon guided me through the purchase of my car, he was extremely helpful from start to finish. Maintained a great knowledge and such a nice character about him. He made me feel at ease, not pushy or anything like that.’ Michaela - 2nd June 2016
Cargiant Customer: ‘Leon Carrington our sales advisor was friendly, approachable, honest and knowledgeable’ Victoria 5th -June 2016
Cargiant Customer: ‘Sales advisor Leon Carrington, was very knowledgeable about all the cars, spent a lot of time with me helping me find the best car to suit me and also my kids. He was very helpful and easy to talk too. For every question I asked he had the answer for, I had a good experience overall buying a car from Cargiant.’ Micaiah -5th June 2016
Cargiant Customer: ‘Leon Carrington…was excellent. He understood with empathy the needs my parents had for their retired lifestyle and underwent a realistic review of the two car choices we had come down to’ Sudipinder -9th June 2016
Cargiant Customer: ‘Although the showrooms were incredibly busy, Leon Carrington made sure that we were kept informed and not kept waiting too long. He was helpful, polite and friendly.’ John -12th June 2016
Cargiant Customer: ‘Leon was very helpful with everything in helping to get the test drive and when we complete the sale of it.’ John -12th June 2016
Tejveer Lalia
Read about what our customers have said about Tejveer:
Cargiant Customer: ‘Your sales advisor Tej is just brilliant!! Friendly, courteous and professional!! A great asset to your company.’ Rachel- 6th June 2016
Cargiant Customer: ‘The sales advisor was brilliant from start to finish, Tejveer was attentive. We went as a family and we're quite picky about our requirements and he found us the perfect car, helped with a comparison. Wasn't at any point pushy or putting on pressure not like I found others have in the past. He is definitely an asset to Cargiant, a brilliant salesperson, who did his job we'll and went above beyond what he had to.’ Kamaljit- 8th June 2016
Cargiant Customer: ‘I was very pleased with (and I hope I get their names right) Tej, Jon and Kwame. They were very helpful throughout the whole process. Michael- 9th June 2016
Collections Department
Congratulations to the Collections Department June Winner: Dina Marta
Read about what our customers said about Dina:
Cargiant Customer: ‘Great all round’ Paul- 13th June 2016
Cargiant Customer: ‘Very Good’ Timothy- 21st June 2016
Cargiant Customer: ‘Very Quick and efficient ’ Kalbinder- 12th June 2016
Car Finance Department
Congratulations to the Car Finance Department June Winner: Brian Finnegan
Read about what our customers said about Brian:
Cargiant Customer: ‘Very helpful and nice’ Yasmin- 6th June 2016
Cargiant Customer: ‘Dealt with Brian. Very helpful and friendly.’ Stuart- 9th June 2016
Cargiant Customer: ‘dealt with Brian and he was absolutely fantastic went above and beyond to help me with my finance, on my way to Cargiant I wasn't very hopeful that I would get a car but I walk out with exactly what I wanted for good value for money.’ Vikki 19th June 2016
Cargiant Customer: ‘Brian explained everything that was going to happen and made the process simple and easy’. Heather- 21st June 2016
Cargiant Customer: ‘Really professional and quick’. Marcin 23rd June 2016
Cargiant Customer: ‘Can’t fault anything with Brian well done’. Sharon 27th June2016
Well done to all June 2016 winners from the Cargiant Team
For more information on the awards and our customer review process you can read Cargiant Team Deliver Award Winning Customer Service Standards (https://www.cargiant.co.uk/blog/news/cargiant-delivers-award-winning-customer-service)