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Cargiant Customer Care Awards- June 2016

June Cargiant Customer Care Award Winners

Cargiant Customer Care Awards Winners -June 2016

At Cargiant we celebrate those members of the Cargiant team that have demonstrated a consistently high standard of customer care.

So this month we are launching the Cargiant Customer Care Awards, a monthly award scheme which aims to recognise and celebrate individuals from our team that have consistently travelled the extra mile for our customers.

The winning shortlist is compiled by you, our customers, from the daily Customer Service Survey results.

At the end of the month the shortlist is voted on by their supervisors, managers and departments heads to bring you five monthly winners:

  • Sales X 3 areas
  • Collections
  • Car Finance

Sales Department

Congratulations to the Sales Department June Winners

Ikenna Ezebuiro

Read about what our customers have said about Ikenna:

‘Ikenna is an asset to Cargiant, very helpful, friendly, polite, courteous, knowledgeable and respectful.’ Fatimoh- 6th June 2016

Cargiant Customer: ‘Superb helpful advice from Ikenna Ezebuiro .A huge asset to your team. Will definitely consider buying from Cargiant again’ Claudia - 15th June 2016

Cargiant Customer: ‘Courteous and knowledgeable staff, very helpful’ Bartosz - 21st June 2016

Cargiant Customer: ‘Very helpful fast and efficient no pressure’ Anthony -21st June 2016

Cargiant Customer: ‘Ikenna was lovely, pleasant, efficient knowledgeable and friendly.’ Naomi -22nd June

 

Leon Carrington

 

 

Read about what our customers have said about Leon:

Cargiant Customer: ‘Sales advisor - Leon guided me through the purchase of my car, he was extremely helpful from start to finish. Maintained a great knowledge and such a nice character about him. He made me feel at ease, not pushy or anything like that.’ Michaela - 2nd June 2016

Cargiant Customer: ‘Leon Carrington our sales advisor was friendly, approachable, honest and knowledgeable’ Victoria 5th -June 2016

Cargiant Customer: ‘Sales advisor Leon Carrington, was very knowledgeable about all the cars, spent a lot of time with me helping me find the best car to suit me and also my kids. He was very helpful and easy to talk too. For every question I asked he had the answer for, I had a good experience overall buying a car from Cargiant.’ Micaiah -5th June 2016

Cargiant Customer: ‘Leon Carrington…was excellent. He understood with empathy the needs my parents had for their retired lifestyle and underwent a realistic review of the two car choices we had come down to’ Sudipinder -9th June 2016

Cargiant Customer: ‘Although the showrooms were incredibly busy, Leon Carrington made sure that we were kept informed and not kept waiting too long. He was helpful, polite and friendly.’ John -12th June 2016

Cargiant Customer: ‘Leon was very helpful with everything in helping to get the test drive and when we complete the sale of it.’ John -12th June 2016

 

Tejveer Lalia

 

 

Read about what our customers have said about Tejveer:

Cargiant Customer: ‘Your sales advisor Tej is just brilliant!! Friendly, courteous and professional!! A great asset to your company.’ Rachel- 6th June 2016

Cargiant Customer: ‘The sales advisor was brilliant from start to finish, Tejveer was attentive. We went as a family and we're quite picky about our requirements and he found us the perfect car, helped with a comparison. Wasn't at any point pushy or putting on pressure not like I found others have in the past. He is definitely an asset to Cargiant, a brilliant salesperson, who did his job we'll and went above beyond what he had to.’ Kamaljit- 8th June 2016

Cargiant Customer: ‘I was very pleased with (and I hope I get their names right) Tej, Jon and Kwame. They were very helpful throughout the whole process. Michael- 9th June 2016

 

Collections Department

 

Congratulations to the Collections Department June Winner: Dina Marta

 

Read about what our customers said about Dina:

Cargiant Customer: ‘Great all round’ Paul- 13th June 2016

Cargiant Customer: ‘Very Good’ Timothy- 21st June 2016

Cargiant Customer: ‘Very Quick and efficient ’ Kalbinder- 12th June 2016

 

Car Finance Department

 

Congratulations to the Car Finance Department June Winner: Brian Finnegan

 

 

Read about what our customers said about Brian:

Cargiant Customer: ‘Very helpful and nice’ Yasmin- 6th June 2016

Cargiant Customer: ‘Dealt with Brian. Very helpful and friendly.’ Stuart- 9th June 2016

Cargiant Customer: ‘dealt with Brian and he was absolutely fantastic went above and beyond to help me with my finance, on my way to Cargiant I wasn't very hopeful that I would get a car but I walk out with exactly what I wanted for good value for money.’ Vikki 19th June 2016

Cargiant Customer: ‘Brian explained everything that was going to happen and made the process simple and easy’. Heather- 21st June 2016

Cargiant Customer: ‘Really professional and quick’. Marcin 23rd June 2016

Cargiant Customer: ‘Can’t fault anything with Brian well done’. Sharon 27th June2016

 

Well done to all June 2016 winners from the Cargiant Team

 

For more information on the awards and our customer review process you can read Cargiant Team Deliver Award Winning Customer Service Standards (https://www.cargiant.co.uk/blog/news/cargiant-delivers-award-winning-customer-service)

Administration Fees

To ensure we can offer all our customers the best value we have tailored our administration fee to our customers individual circumstances. This fee is a compulsory fee and applies to all our cars depending on your below circumstances:

Visit Cargiant's T&Cs for further information